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Shipping Policy for Oma's Whole Foods Ltd

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At Oma's Whole Foods Ltd, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping. Please review our shipping policy for important information regarding your orders.

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1. Shipping Methods

We utilize DPD as our primary courier service to ensure your orders are delivered safely and promptly. All shipments are tracked, allowing you to monitor the status of your delivery.

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2. Shipping Areas

We currently ship to the UK. Unfortunately, we do not offer international shipping at this time.

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3. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order. Please review the shipping options available during the checkout process.

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4. Order Processing Time

Orders are processed within 1-2 business days. Once your order has been dispatched, you will receive a confirmation email with a tracking number.

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5. Delivery Times

Delivery times vary based on your location. Generally, you can expect your order to arrive within 2-5 business days after dispatch. Please note that delays may occur during peak periods or due to unforeseen circumstances.

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6. Tracking Your Order

After your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment on the DPD website.

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7. Delivery Issues

If you experience any issues with your delivery, such as a missing or damaged item, please contact us within 48 hours of delivery using the contact information provided below. We will work with DPD to resolve the issue promptly.

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8. Contact Us

For questions regarding our shipping policy or to report any delivery issues, please reach out to us at:

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Oma's Whole Foods Ltd
20-22 Wenlock Road
London, N1 7GU


Tel: +44 7459 818323
Email: info@omaswholefoods.com

Business Hours:
Monday - Friday: 9am - 5pm

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Thank you for choosing Oma's Whole Foods Ltd! We appreciate your business and look forward to serving you.​

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